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@mic-s-korea wrote:

Today I had an item not received request from Germany for an item sold to Germany from the Oz site. It insisted on taking me through the process via the German site with everything in German.

 

Also, this site can not provide me with yearly sales data ... how hard can that be.

 

For all the money I pay to this site for the service it provides it can't  be bothered (literally) to work out simple things like this for sellers.

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For sales reports, go to My eBay > Account (hover over the menu then scroll down to) > Sales Reports. Look in the left hand menu for archived reports to give you a month-by-month total.

Sales Reports Plus is free for store subscribers, and provides a wide variety of info. I'm not sure what is and isn't exclusive to Sales Reports Plus, but in my reports I have monthly sales total, plus net eBay and PayPal fees - however, it's important to note that the total does not include the postage if charged separately to the item, so you need to keep independent accounts (at least) for that.  

I agree the eBay request system should provide for when buyer/seller are in different countries and speak different languages (huge failing in eBay's part IMHO), but if it helps, you can translate the pages in your web brower, it's a little imperfect, but you can often get the gist well enough (if using Chrome, right click on the page and select 'Translate to English', other browsers will work differently, eg Firefox I think you need the google toolbar installed to access the options, because it uses Google Translate).