Invalid User ID Sorry, base787 is not a valid user ID. trying to reply to feedback !

base787
Community Member

on ‎17-11-2015 09:25 PM

 
Feedback Forum: Reply to Feedback Received
 
Invalid User IDSorry, base787 is not a valid user ID.


I am trying to reply to neg feedback but its not working 😞
any one know whats wrong ?

0 Helpful

harley_babes_hoard
Community Member

‎17-11-2015 09:28 PM - edited ‎17-11-2015 09:30 PM

Yeah it's broke, has been since their improvements the other day.

Email them and let them know, the more the merrier.

 

 

I was told when I reported it they were aware of it and were onto it..........pigs might fly also.

 

So now we have no ability to counter the negative comments with our own version of events

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imastawka
Honored Contributor

on ‎17-11-2015 09:32 PM

Is that the T shirt?     How many measurements do they want?  (farcryin' out loud)

 

You could choke a horse with all those measurements listed

 

I'd at least try and get ebay to remove that neg

falconsportspack
Community Member
In response to imastawka

on ‎17-11-2015 09:45 PM

I'll bet they didn't even read the description Stalks, & only went by the "Size S" in the title.

 

The neg should definitely be removed in my opinion.

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base787
Community Member
In response to imastawka

on ‎17-11-2015 09:46 PM

Yeah its unreal, i even offered full refund, they said nah, i dont have the time to post back, to busy working !

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imastawka
Honored Contributor
In response to base787

on ‎17-11-2015 09:48 PM

But not too busy to red dot you  original.gif

base787
Community Member
In response to imastawka

on ‎17-11-2015 09:53 PM

Yes dam true, some buyers have no idea...

harley_babes_hoard
Community Member
In response to base787

on ‎17-11-2015 10:20 PM

ring ebay and get it removed. very good chance of them doing it for you I think.

productpit
Community Member

on ‎13-01-2016 11:04 AM

I'm having the same problem. Trying to respond to a ridiculous negative but the system won't let me - i keep getting 'not a valid user ID' message.

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mack764
Community Member
In response to productpit

on ‎14-01-2016 02:01 AM

Me too, tried to leave a reply to an unfair feedback.  Get all the above same messages.

They purchased item 3 mths ago, emailed me twice saying they need to learn their lesson, I have no idea

what they are on about. I said if you are unhappy in any way for any reason please return item for full refund.

Never heard from them, and then the neg feedback. What is up with people.  I think they just complain hoping to

get some partial refund and when I only offer a full refund, they are not happy to give the item back.

Anyhow, I rang ebay today about not being able to leave a reply to feedback  and they said they are aware of it.

I asked how long before it was fixed and they said Oh, this week.

I said 'this week?'    I will lose customers if I don't address the neg. feeback, I will look guilty.

They said they would add me to a list of people that have been affected by the glitch.

I said Ok, whatever that means, Do I get some kind of compensation?

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