Had a buyer who ordered a BIN item and did not pay.

Sent here a gentle reminder but no response.

So after 4th day opened a UPI case.

Straight away she contacted me to say she had been sick and husbands pay did not come thru and.... blah... blah. You know the drill.

But... could she have my bank details to pay straight away. No worries.

So overnight the bank deposit did actually come thru. Surprise!

I went into the order and marked the status as Payment Received by bank deposit, and the item has now moved over to the awaiting shipment list as I expected.

But... the UPI case is still open. I thought it should have automatically closed when I marked it as payment received.

Anyone know how to close the UPI case now?