@lyndal1838 wrote:
Maybe you should spend some time in the Answer Centre and see how often the use of that site can ensure that the OPs get immediate help instead of having to wait a week for them to return to clarify exactly what they want to know.
I do spend some time in the AC and look at questions posted. Have even posted some answers there.
If the OPs you write of are regular posters/visitors then they will be back often and provide extra info if need be . . . . . if they are not regular readers/visitors they are unlikely to see the info on blocking their buying history let alone know that members can use that outside site to identify the items they have bought.
I do take your point about being able to provide immediate help on board, but if a member chooses to provide very little info AND block their history on that outside site then they only have themself to blame if help is delayed.
