Same here. I sent a Registered Internation Post 500gram satchel to Canada. Proof of adressee, internal Australia Post tracking- not visible on the website- and signature on delivery.

Buyer claimed it hasnt arrive. Ebay say I need to prove delivery took place. I cant. Canada Post dont upload that info to Australia Post.

Paypal say its a ebay dispute and they have no involvment. Ebay will take money from my paypal account for the refund.

With all due respect Lyndal that is BS.

Every seller trying to reduce costs associated with selling wants to avoid paying unneccessary fees is a bad seller?

So the $500 plus per month I pay in Paypal fees I should just wear?? $6,000 per year.

If half my buyers paid by bank deposit I would get to keep $250 per month. $3,000 per year more in my pocket.

And yes I have sold over 2,000 items in the last 12 months so I think Im qualified to have this opinion.

Every sensible seller wants more money in their pocket. To call them bad sellers is BS.

I assume your little rant is over the post where I said that I am always wary of a seller who pushes bank deposit as a payment method.

Please note the important word in that post is PUSHES bank deposit...as in encourages bank deposit by not haveing an operational safe payment method and asks buyers to use bank deposit.

You have taken my post in the wrong way....I am all for sellers offering bank deposit if they are comfortable with it.....I even use it myself with a couple of selllers who I have dealt with for many years.

But if I see a new(ish) seller with very little feedback telling buyers that they are "having trouble with their paypal account" then I will back out quick smart.....too many transactions go pear shaped after that.  Some of the sellers may be genuine but in my not inconsiderable experience the vast majority are out to rip the buyer off.

Wow.  You clearly work for ebay.  They are KILLING us as sellers, yet you are forever pooh poohing the seller who has issues.  Ebay is HORRIBLE to contact and offers no support for sellers.  I agree with the main thread, as sellers, who do the right thing, pay the fees on time, and maintain excellent feedback are punished and lose money.  Don't talk about selling elsewhere, ebay is the only online seller in Australia who has the money to market to get the traffic.  Beleive me, if I didn't get some of my business from ebay, I would ditch them in a heartbeat as the policies and bias toward buyers is disgusting.

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@deesfunkyartpaintings wrote:

Wow.  You clearly work for ebay.  They are KILLING us as sellers, yet you are forever pooh poohing the seller who has issues.  Ebay is HORRIBLE to contact and offers no support for sellers.  I agree with the main thread, as sellers, who do the right thing, pay the fees on time, and maintain excellent feedback are punished and lose money.  Don't talk about selling elsewhere, ebay is the only online seller in Australia who has the money to market to get the traffic.  Beleive me, if I didn't get some of my business from ebay, I would ditch them in a heartbeat as the policies and bias toward buyers is disgusting.

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WOW, you come in here, guns blazing, dig up a 6 month old thread, then proceed to abuse a highly respect, VERY experienced forum member. Pretty poor form. For the record, eBay employees do NOT come to these forums. Everyone here are members just like yourself. Fellow buyers and sellers who VOLUNTARILY help out people who are having issues.

If you need help with something, best to start a new thread and not abuse any of the very experienced volunteers here.

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@deesfunkyartpaintings wrote:

Wow.  You clearly work for ebay.  They are KILLING us as sellers, yet you are forever pooh poohing the seller who has issues.  Ebay is HORRIBLE to contact and offers no support for sellers.  I agree with the main thread, as sellers, who do the right thing, pay the fees on time, and maintain excellent feedback are punished and lose money.  Don't talk about selling elsewhere, ebay is the only online seller in Australia who has the money to market to get the traffic.  Beleive me, if I didn't get some of my business from ebay, I would ditch them in a heartbeat as the policies and bias toward buyers is disgusting.

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After rereading this old thread I have to wonder why you picked out phorum junkie to be the subject of your rant?   Her remarks are quite mild compared to some of the others in this thread.

And for the record phorum junkie does not work for ebay...none of the responders on the boards do.  PJ is a long term, highly respected seller like many others on the boards.

If you want to sell on ebay you have very little option but to work within their rules whether you like them or not.  You just need to adapt your selling technique to the rules, no matter what you think of them.  As you have noted, there are not many other options to sell in AUstralia.

5 stars across the board, 148+ $100 sales in the last year, you are surely getting shafted.

If I had that level of turnover I suspect I would have bitten the bullet and set up my own website