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@techbiz_123 wrote:

Thanks very much for the responses. It looks like it is a guest account, just all random letters. I feel a bit better now knowing that he can't leave feedback. Is is possible that the guest account somehow was made into this new account he has?

 

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Have a look at the ID history on the regular account.  He may have just changed the ID. 

You may be dealing with the guest account which he has renamed now that it is a regular account.

If that is the case then he may be able to leave feedback.