i had one not to long ago that tried the same thing

it was a hand knitted alpaca jumper in perfect condition and listed that pick up was ok

buyer had it posted then

tried to say it had 9 holes in the back (she thought all the pictures were of the front)

as if i would try to sell a item with holes in it that would have been seen at pick up !!

and a hole in a hand knitted item would have caused the whole thing to come undone

i asked her to send it back and i would refund but no she wanted to keep it and be refunded