I am not sure if it is a glitch or if there are sme differences in the account holders? When I clicked on the "you can cancel this order and get your fees back" it just took me to a page that stated "you can not cancel this order just yet" . The strange thing is, that I have had a similar issue with a non payer on a different account in the last few days, and yet this one does not have the "you can cancel this order", just opened a UPI in the same ways as normal.

I actually wondered if the original query I had asked was a new eBay thing to protect buyers from getting an UPI strike? In the original sale, I did not seem able to open an UPI case, just had to wait for the 8 days to pass and cancel the order? I wondered if this was a guest account?