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@davewil1964 wrote:

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@247newdeals wrote:

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@lyndal1838 wrote:

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@247newdeals wrote:

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Well I have read the boards here for the last 3 months, not a very long time but long enough to get a feel for it, and I have seen a lot more people unhappy with AusPost than couriers that to me does not make AusPost unreliable it just means they do not suit everybodys needs I actaually think for the volume the process they do a pretty good job but there are things I would love for them to change especially sneaking in sticking a card in my letter box and runnig away leaving me to have to go to the PO. 

 

the reason I say you do not like 2 couriers is because I have seen you post the following at least half a dozen times in the short amount of time I have been here:

 

Fastways and Couriers Please have doubtful reputations on ebay and in the industry in general.  

While sellers may like using couriers, many buyers will avoid those sellers like the plague....couriers are not liked by a lot of buyers for many reasons.

 

or words meaning the same if they are that bad why are there not loads of posts on these forums? there is a few and the ones I have read are mainly from people who are rural

 

 

 

 

You have been reading the boards for 3 months....I have been posting on the boards for 10 years.

 

The reason you see a lot more complaints about AP than about couriers is that AP is used by far more sellers than couriers are....and AP definitely carries a far larger volume of parcels.  Law of averages would tell you that there will be more complaints about AP.

 

As you say, I regularly post about the doubtful reputations of those couriers.  If you have only seen it about half a dozen times then you have missed many of my posts....and the many threads opened by members who have complaints about the companies or are just asking about reliable couriers in general.

 

If members who live in rural areas find couriers unsuitable for their needs does that mean that sellers should disregard all those potential buyers?   Many rural buyers rely on ebay as they do not have access to the sort of shopping that is available to us in the city and they will pay a premium to get the goods delivered to their home address....not to some depot 200km away.

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I am sure you have posted about couriers a lot more than I have seen it you seem to get most posts about couriers.

Once again if a seller sends a package with a courier that will only deliver to their depo not got the extra 200km to get it to the buyers door this is the sellers fault for using the wrong service but as seller we have to try to keep the costs down so we will quote for what we can deliver to the majority of people for. If a seller had a premium courier as their main means of postage the costs would scare a lot of buyers away.

If I send a package to you and for whatever reason it does not get there I am responsible not whoever I sent it with. I get to make the choice who I use but at the end of the day if I get that wrong that is my fault no one else

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No you (we) don't.

 

We need to provide buyers with a service that is convenient for them and not too expensive. They are the ones paying for the postage, not you.

 

if a seller quoted AP postage, the buyer would probably factor that cost, and the convenience into whether they bought.

 

As I have mentioned previously, a $1 saving in postage is not offset by having to spend $10 on car running costs and an hour of my time. Which means the $1 cheaper cost is not cheaper in real life, nor is it convenient.

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wow serious? you do not think if the cost of the delivery service goes up the buyer has to pay more I have to charge $14.50 a sale atm which is way higher than it should be which makes my price higher than they would be if I find a cheaper service yes I wear some by taking a smaller amount of profit but the buyer wears most of the cost if I get delivery costs down customers who I have not scared away will benifit from that.

I have to pay extra to get parcels from AusPost not couriers so by your logic we should all get rid of AusPost of course not there is not a single system that suits every sale but for me, as it will be for other, couriers do a way better job that auspost. Couriers do not work for you fine we that makes no difference to me you have already made it clear you are not my target market. Maybe if I use a courier my target market will be people who can use couriers and like a fast service at a cheaper costs