I tend to agree with Amber on the Unpaid Item Disputes, mine have been automated for many years, unless a buyer messages me and asks to pay at a later day(I turn it off for them manually)

It frees up so much time and since doing this I have had less than a handful of problems, I don't ever need to look at awaiting payments.

Prior to this I was VERY reluctand to file disputes, I did not like the way eBay messaged the buyer with demands, their terminoligy may have changed???