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@allsafetysolutions1 wrote:

I had thought of that aswell. I only increased it at the start of the year from 1 to 2 days. as I said, if it was my fault, (as in I didn't ship it on time or didn't have tracking) I'd cop it sweet, but I think I have/had done everything right yet still got a defect.

 

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Having had to argue over & over with eBay to have a Defect removed due to 'Late Shipment', even though I posted with Tracking within 1 Business day, I caved in and extended mine to 2 days also.  I copped a defect for an order received after 6pm on 25th January and I posted on 27th - could not get through to eBay that 26th was Aust. Day Public Holiday !!  It took about 5 messages,  all with a copy of the Post Office receipt etc attached, but eventually the defect was removed, so be persistent. 

Good luck . . . . . .