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@clarry100 wrote:

Large letter (without tracking) late delivery defects are purely based upon what answer the buyer gives when leaving feedback.

If they answer NO to the question about was it received before xxx date you will get the defect.

The fact that you marked it as "Posted" within your handling time counts for nothing. This is simply a transaction status and nothing more.

When using large letter (as we do) then because you do not have tracking and can therefore prove nothing re the postage date your are always at the mercy of the buyer's answer and ebay will never remove any such defects.

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Yet in the report it clearly states "carrier" says late delivery, not the buyer. I guess I'll be calling eBay to find out what's up.