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@everard6920 wrote:

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@clarry100 wrote:

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@everard6920 wrote:

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Indeed - I just assumed it was because I marked it posted late (which I thought was really stupid).

 

I'm off on Tuesday so I'll give them a call.

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Lol. Indeed, the whole thing is really stupid !  For heaven sake, we're not a bunch of school kids.  So what if we Upload Tracking a few hours late.  I often post on my way to work, and may not upload Tracking until I get home later in the afternoon or early evening and as for Late delivery - in my case - the scanning showed it arrived at the PO within the guesstimated time.  NO attempted delivery, WASN'T carded - simply marked awaiting collection !  I messaged the buyer to let her know and she then had to drive to whoop whoop to collect it.  Delivery was never attempted.   Sure I had all the evidence to produce, over & over & over again until someone took notice, but why should we have to waste our time ?  Buyer didn't even say it was late !  Defect was eventually removed, but I have better things to do with my time than argue about something that was, like in your case, not my fault and anyway, I really don't like having to argue and defend myself when I've done nothing wrong - much like everybody I think

Edit  :  And the point of that rant, was to say - good luck on Tuesday & be prepared to be persistent