I recently got a neg as there was some kind of technical glitch, and the buyer couldnt pay, assumed that was my fault and neg'd me. Upon calling ebay to get the neg removed ( which I was eventually successful in) the ebay rep said the technical issue was my fault and as such they could not remove the neg. I had to get transferrred around and eventually found someone who actually understood what they were doing. So apparently if the eBay system fails for some reason thats the sellers fault as well now and I waste half an hour of my time chasing down your incompetence. Idiots!