soundtraxcds
Community Member

on ‎24-03-2016 08:30 AM

My test purchase as a guest checkout via the PayPal gateway and with my Coles MC (GE Money) has the item showing as an $11.80 PayPal transaction with no extra fees. Therefore I have not been able to replicate the original complaint.

I think the OP should contact their card issuer to ask why a transaction in AU dollars with the Aust arm of PayPal attracts an international fee.
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lyndal1838
Honored Contributor
In response to soundtraxcds

on ‎24-03-2016 03:37 PM

Thanks for reporting back audio-spot.

 

I must admit when it happened to me it was a paypal account transaction, not a guest transaction....and it was a very long time ago.

The GE Money Terms and Conditions have changed many times over the years and hopefuly that would have been changed as it was a grossly unfair charge.

 

I agree that the OP needs to ask his card issuing authority about it.....it is obviously their issue, not ebay or paypal.  Unfortunately I doubt that we will ever get to the bottom of it now.

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soundtraxcds
Community Member

on ‎24-03-2016 08:29 PM

One thing I did notice is that the line on my credit card statement ends in AUS, ie Paypal + seller ID + numbers + AUS.

Perhaps those attracting an international fee do not end in AUS (maybe US or another country) and hence hit the credit card provider as an international transaction?
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lyndal1838
Honored Contributor
In response to soundtraxcds

on ‎24-03-2016 10:05 PM

You might be right about that audio.

 

My paypal account predates being bought by ebay so was probably opened through the US site.   I just added ebay to my existing PP account when I joined and started buying.  That is why I was so surprised...my previous purchases and money tranfers were all to/from the USA and Canada and involved converting currency anyway.

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