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on 26-03-2016 09:39 PM
i really do feel for you. This is a bad situation that Aust post put you in.
Will your buyer repay you? Are they honest enough to do that? Maybe contacting paypal about this would help. They may be able to convince the buyer to repay you. If not all you can do is keep contacting Aust post for compensation.
This is why I never sell internationally. It's just too hard.