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@*tippy*toes* wrote:

I bet they didn't read the description and assumed they'd be getting the beads too? If that's the case, I'd be calling eBay and getting the grey dot removed as you have stated in the description they are for size comparison only and not included in the purchase. At least you don't get a defect for a grey dot now and you feedback still shows as 100%.

 

I showed something one time with a 10c coin as in indication of the size. I got a message from the buyer saying they got the item and loved it, but they didn't receive the coin. What the? Now, if I take a photo with a coin for a size comparison I mention that the coin is purely for that, it's not part of the purchase. It doesn't help if they don't read the description though. Some people are just idiots.

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Yes, I am thinking that may be the case too, because I can't think of any other reason - the title also clearly states 1 x Charm Bead - so maybe they just didn't read anything !   And that's my fault ?!

True, I didn't get a defect and feedback is still 100% which I guess is really what's most important, but call me OC, I don't like grey (or red) dots and I only like looking at 5Stars

Why don't buyers just message first ?  In this case I'd say they've realised they are actually at fault for NOT reading BEFORE buying