Unfair PayPal fees

I'd like to vent my anger at PayPal for ripping off customers for quite some time.

 

A customer purchased an item from me on ebay. Before sending the item out, the customer did not agree with the terms. So a refund was given to the customer through the ebay website. 

 

The customer was given the full amount back, but I was slugged 30c from stupid paypal fees (fixed rate portion). For something that was not my fault, I shouldnt be the one incurring this fee. I know 30c might not seem much for one person, but if you add up the number of transactions and the number of PayPal sellers involved, the amount adds up. PayPal is generating substantial profit from this.

 

I made a complaint to PayPal, and to their defence they replied back stating it is in the terms and conditions. Still furious, I told them I will not be issuing any more refunds from now, and they said customers can file a dispute against me if I do that. THIS IS ABSULUTE HORSE SHYT!!

 

End of rant.