Joe, I wasn't going to buy in on this thread, but I have too. I only use couriers (the company I work for only uses them) and I can assure you that there are just as many problems with couriers as there is with aust post. The amount of times things get delivered to the wrong address or they just leave the parcel without a signature is astounding.....we use StarTrack, fastways, tnt and e-parcel and there's not one better than the other. The amount of times I track parcels for customers only to find it's still "in transit" is a joke. And guess who pays for the re delivery......me.
Everyone is entitled to their opinion joe, regarding how they wish to post items, but to keep saying that couriers are a lot faster bla bla bla is soooooo wrong.

I ordered a laptop on ebay. seller sent it via Parcel post+signature. I kept tracking it from the office and finally it was on board with the driver. All of a sudden parcel was delivered at 11.51am when I was at work.
When I went home no card was left, nobody in the apartment complex has seen it. Item was simply vanished.

Called Auspost up and the operator told me someone has signed for it. How could it be? I was at work. He said there is some scribble starting with my First name. Asked me to send my licence to confirm my signature. Still awaiting for an answer from them.

In the meantime i did some research. Guess what? im not the only one. So many people have lost their parcels similar way. They were simply signed and delivered, but not the receiver who signed for it.

My incident happend in Dandenong vic 3175, Beware guys there is a thief delivering parcels for auspost in dandenong. I cant submit a paypal claim coz item was delivered. Insurance dont cover anything because again it has been delivered. Ive lost money and item.

Im sure Australia post doesnt do anything about this. This is not the first time, Ive had incidents with Startrack (owned by Auspost now) months back where they forgot to pick up my item from the warehouse 3 times in a row. and when received it box was damaged, but item was fine.


The Driver probably still has my laptop. This was dispatched from Clayton South, Vic distribution centre. If Auspost authorities read this, Please track down the driver. Delivery time as per tracking 11:51am Thu 21 Apr Dandenong, VIC.

 

Thank you

FULL STORY 

http://community.ebay.com.au/t5/Buying/Australia-Post-Contractor-Stole-My-Parcel-Dandenong-Victoria/...

Give Australia Post a chance to make enquiries.

There is no way a contractor can just sign for an item and keep it without there being repercussions.

 

If the AP enquiry comes up with nothing there is still a chance that you can get your money back.

Go to your local Police station and lodge a complaint.   When you get the complaint number, go to paypal and open a dispute.  Lodge the Police number and a Stat Dec stating that you did not get the item.

You should get a refund.

The key point could well be 'apartment complex'.

I ordered a printer on ebay 2 days ago
auspost sent to wrong address as well...

**sigh**


@xialingli1989 wrote:
I ordered a printer on ebay 2 days ago
auspost sent to wrong address as well...

hey, I just read through this whole thread.  Didn't realise I'd already posted on it.  Thanks for the trip down memory lane where we witnessed the beginning of the end for a board 'favourite' LOL


@k1ooo-slr-sales wrote:


hey, I just read through this whole thread.  Didn't realise I'd already posted on it.  Thanks for the trip down memory lane where we witnessed the beginning of the end for a board 'favourite' LOL


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