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23-04-2016 03:00 PM - edited 23-04-2016 03:01 PM
@jfmgray wrote:is anyone else exeriencing similar issues?
Yes. 😞
The last few months, shipping to Canada has been very problematic, with extended delivery delays and missing mail.
I have one regular customer, bless her, who messages me constantly about the arrival (or lack thereof) of her orders, it's quite frustrating
but at least I can see her packages are taking an average of 4-5 weeks to be delivered (regular large letters on all except one, no tracking, but occasionally the customs number will be tracked on the Canada Post site). Recently, after about 5 or 6 weeks since postage of one of her orders, she messaged to say she still didn't have it, so I refunded and literally 1 hour later she messaged again to say it just got delivered.
Another customer patiently waited 6 weeks, still no item so I re-sent it yesterday - fingers crossed it actually gets there. 😕