Can I vent a minute??
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26-04-2016 01:27 PM - edited 26-04-2016 01:27 PM
Just got two return requests for tops (same buyer). They were a size 14 and a size L from two different brands. Apparently both are much too small 'even though she's a size 12', and obviously they are not the sizes I said, even though their brand labels and manufacturer size labels are STILL ATTACHED (these aren't random chinese brands, they're jay jays and barkins)
Not only does she look for a refund, which, fine, whatever, but she demands that I repay the postage because I advertised them wrong (and makes no mention at all of returning them of course) What, because she knows what a size 14 is better than jay jays and barkins?
The issue is that they were semi-fitted tops. I'm sure she is a 12 in a target shirred maxi dress, not so much in workwear lady.
The thing is, I've just realized, this is the person who asked for a steep discount on these items two weeks ago. I never do discounts or 'best offers' or anything except my advertised one, because in my experience, the people who ask for discounts and deals are FAR more likely to complain or just generallky be idiots who don't know what size they are (there's a difference between the 14 being a bit tighter than expected, and claiming the 14 is actually a 10, mislabelled by the brand, because you're a 12 and it wont fit)
But, this one time I agreed to give her a deal because I am recovering from a medical situation and trying to get my sales moving again after months of no new stock.
So, thank you customer, for reminding me why I never, ever, ever give discounts or accept offers on anything, ever.