Yes definitely from eBay, it has been ongoing for a month. I replied directly to one of there emails, then got a reply from eBay saying that email address is no longer monitored.
Ended up messaging them through the contact page asking for an email address. They have replies with a direct email address, and surprise surprise, they say when I send my ID to that address, I will get an automated reply saying that address is not ministered, but rest assure, you email will be read and attended to.
It's ridiculous