Sold an item to a lady in USA the other day. I always check feedback left for sellers, so of course I was concerned to see at least 3 red dots left for others. Then I saw that a lot of her green "positive" comments mentioned that she was happy that seller accepted returns. Going through her feedback, it looks like she is returning about 20% of her items and leaving green dots for the sellers if they accept returns.

Her "positive" comments:

not as expected but was able to return without any problem

color did not match return without any problem

did not fit seller accepted return thank you for the kindness

Too small for my large yard but very nice seller accepted return

When she decides to return, I wonder what kind of case she is opening - Change of mind or SNAD. Hope I'm not going to find out!

Also, when I sent a message that I would post her item today, she replied back that she is travelling until 15th August, so I should "take my time"!

Ugh.