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on 13-06-2013 08:34 PM
Where is the package going? If only going a short distance, quite often the packages won't get scanned until they make it onto the truck, then it gets scanned on delivery.. I have ordered a few things from another online company that came with a tracking number, but for all of those packages bar one nothing would show until it had arrived in my town and it would show "On Board with Driver for delivery today"
If the package is only going a short distance then the tracking would only show " In Transit" anyway which just means it's in the truck on the way to its destination...
The package was going interstate. It was lodged on Tuesday and still shows "no events found" in the tracking.
I spoke to another Australia Post rep today and he said that up until recently, staff had rarely had to scan packages so some are having problems getting used to having to scan them now.
I dont think Australia Post has sufficiently trained its staff to handle the recent changes.