How dodgy is that advice ??    With the introduction of the changes and price increases AP have promoted tracking on  domestic parcels as a standard service.   The implication that a Post Office is not obliged to provide this standard service by scanning on lodgement is further laughable advice from an AP rep.

Well, I think that many staff are confused as to whether they should scan or not at lodgement. More than one AP rep in the Business section have told me that they are not obliged to scan at lodgement but you can ask them to scan the package.

If that is in fact the case then I really wonder how they can say they are offering "tracking" for all parcels.