unfortunately this lack of internal communication and oversight etc is a product of corporatising and fragmenting AUS Post into more profitable bite sized chunks for the benefit of the power elite .. it will all work out okay as the only people falling between the cracks are the people who pay for the non-service but haha where else do they go .. AUSPOST is an effective working monopoly just like all the other government privatisation/corporatisation targets so all that dirty money flows into the right pockets which is only fitting as the Australian population are ready for the sheering .. baaaa .. baaaaaaa ... baaaaaaaaaah ..