I can tell you one more ridiculous thing about tracking. When you lodge a parcel that is under 500g you won't get a postcode for it on your receipt. It's a not a problem when you lodge only one parcel. Now imagine  that you do 10-20-50 at the same time and you can start wondering which tracking # belongs to which postcode, especially when your customer asks for it.   There is one workaround that I have learnt in my LPO from great guys who work there. YOU CAN get a postcode on your receipt for parcels under 500g. It makes tracking information more valuable and you can give tracking # to your customers in this case. However you have to ask your local LPO guys to include postcodes for all parcels no matter whether they are less than 500g or over. I do not think many of them know how to do it. If they do not just ask them to press F5.

There are 2 selections on the operator menu for 500 gram and under packages

.... No...

,,,,,I do not know why....

I just know that there is I have shown the AP staff at all the POs I frequent and all bar none have said ..."well what do you know?? that will save the customers whinging"... or words to that affect

however the second selection (and near bottom on the list 6 or 7 I think) is entitled 500 gram package and under add postcode.

When this option is selected by the AP operator then the postcode appears on the receipt automatically....