I know the feeling.With all the holidays we had between feb-april I recieved heaps of defects over the postage time.

Just finding this out from ebay this morning as it is affecting my sales hugely,I took a closer look at the feedbacks.The last defect feedback I was left by a buyer was another unwarrented one.She left positive feedback saying I posted asap but late postage due to Australia post.So on the postage feedback it was a strike against me.I am positive buyers are not aware that these defects are going against us not Australia post.Like you say Ebay is such a mess.I have been selling on Ebay for 10 years and my business is slowely dying.