Bit of a problem
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on 28-08-2016 05:15 PM
I sold a new tablet nearly a month ago, only took it out of box to test and photograph. Worked perfectly.
Posted express to buyer in Australia, it sat at his post office for a week before he picked it up. Later I checked his feedback he is in Hong Kong with AU mailing address.
Now he is now claiming he resold it new to a NZ customer and apperently they said screen burnt out and wifi don't work.
Warranty is now nul and void as it was supposedly sold to NZ.
I have asked him 4 times for a copy of the NZ invoice, name and phone number, he is just beating around the bush asking where to send it back to me. Wont give me any info on them.
I don't believe this is the same tablet that I sold to him or even if he has resold it.
I called ebay and they said he has not sold 1 of my tablet models to anyone, NZ or anywhere. He sells tabs and phones on ebay.
When I told him I checked and none of my model tabs have been sold since mine he is now he is claiming he didn't sell it throught ebay. He still refuses to give me the details of the supposed NZ buyer.
I have all the serial numbers photographed of mine.
Ebay said to communicate with the buyer which I have done from the start.
Has anyone gone throught this sort of thing and what did you do.
Thankyou