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on 22-09-2016 07:43 PM
@*tippy*toes* wrote:How do you get it? Does it come up automatically, or does the PO have to adjust the regular amount? I've posted quite a few parcels locally and always been hit for the full amount.
The 50km rate has to be manually selected on the AP POS terminal so you'll need to deal with a staff member who actually knows about it.
Usually the AP PO's are pretty good but the LPO's are hopeless.
I talk to my Postmaster quite often and he told me that a lot of the changes within AP are conveyed to PO's via a monthly email which is frequently either unread or quickly glossed over.
Fiddly bits like the 50km rate can be missed entirely and I think some of the LPO's miss it deliberately too.