I just spoke to a paypal superviser, he said that ebay messages between me and my buyer are not taken into consideration when deciding on a case.

He said my buyer said he turned it on and it burnt out, he did not say it was resold and went by plane to NZ.

Even though I sent proof to paypal with my all buyers messages with mention of his NZ buyer, he said they are only messages, not proof it was sent to NZ or resold.

They do not want to know.........I am soo angry.

Warranty will not be covered by Samsung because its been half way round the world and god only know how it was packaged by him.

Paypal basically told me to lie to Samsung and tell them when I turned it on it burnt out.

It was returned back to me with a different company seals (my buyer has another big business and he resold through this company) than the original ones which had been torn through on the opened box, it was also just thrown in a satchel. When I sent it originally I packaged in another box over top with plenty of bubble wrap to protect.

For all I know he may have swapped the back with my serial numbers as I am unable to turn it on.

Paypal don't care, I told them everything, and they believe this liar even with all my proof.