This is the email I received from ebay when they closed the case after looking at the messages

 

eBay Customer Support has reviewed the case and made a final decision.

 
Comments:
This item isn't eligible for eBay Buyer Protection. You don't need to do anything else. Because this claim doesn't apply, this case, any feedback left, and all detailed seller ratings left, will not affect your seller performance. In addition, any feedback left for this transaction will be removed. Note: It may take up to 24 hours for these updates to reflect in your Seller Dashboard.