Hello all,

I thought I'd report back with my experience. As we know the glitch has been repaired so we shouldn't be overcharged on the ebay postage labels again, (for the moment).

I had two overcharges on two IDs. First email reply said postage ha gone up and that was why - like everyone else I wrote back and pointed out that wasn't the reason. Got a reply back on one ID that said they would refund the entire fvf so ended up about $1.58 in the green!

On the other ID I had to respond several times and still haven't got the refund, (it's only 19c so I don't think I'll bother), unless it is corrected at next billing cycle so I am waiting until then.

C&S suggested I do this: "I checked your account and I saw that you were only charged $7.40 for printing a postage label here on eBay based on the tracking information that you provided you can check your postage labels by going to your 'Postage Labels' section in your account It is found under the 'Sell' column. I assure you that you have not been mistakenly charged. "

I wrote back to explain that under that section it only shows what the postage costs NOT what I was charged and pointed them to the Invoice section. I also sent a screenshot with the figures underlined in red lol!

Then two more emails to say that it would be adjusted and hasn't yet but will wait until next invoice etc..

As someone else said: It's like getting blood from a stone.....

Cheers 🙂