Hmm read that Stawks, but still is a bit vague as to this area, as getting annoyed with INAD cases getting opened when it turns out the buyer has basically changed thier mind, or mis enterprid a item description (excuse the spelling, no spell checker here LOL)  or as last week buyer (newbie) only read the item main heading and had no idea how to look at the item description, and of cource is a 70 plus year old pensioner (arent they all ) ,