Thank you. I should have refunded. I usually try to send another if I have one available so that the customer is happy. I constantly fear that I will get negatives and my sales volume will decrease which has happened in the past.

I have accepted a return because that is what Ebay advised would be the best option for not receiving negative feedback. I have just looked at the Return Details and I have the option to Refund Buyer still available and will use this. Thank you.