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on 14-12-2016 06:29 PM
@ozstockman wrote:How about preventing those buyers who asked to cancel or done something wrong which led to cancellation from leaving any feedback as a start?
I definitely think there's a little too much room for buyers to leave bad feedback in circumstances like that. On the one hand, in some cases, leaving bad feedback might actually be appropriate, but on the other hand it can be argued that that can also be the case if a buyer doesn't end up paying for an item, and feeback in those cases can be prevented or removed (eg think situations where the seller sets it up to make a PayPal payment unacceptable and tries to instruct the buyer to only pay by bank deposit, which they refuse and don't end up paying at all).
Ideally, ebay would be more amenable to reviewing these situations on a case-by-case basis and apply logic and reason to a decision of whether or not to allow a neg / neut to remain, but in the glaring absence of that, I suspect there's more instances where it would be appropriate to disallow bad feedback for a cancelled transaction than there is to allow it.