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@clarry100 wrote:
The one with tracking, I assume the status shows at least delivered to the buyers town/suburb. Or you have an over the country lodgement scan event. If yes then you should be covered by seller protection and win this case.

The other one with no tracking is likely to lose. Unless it's a low value and you have an excellent track record as you say. PayPal will sometimes award a NO FAULT closure. This means the buyer still gets their money but it comes out of PayPal not your account. We have had this happen once. I happened to strike a very friendly and helpful PayPal CSR on the phone. Good luck with this one and keep us posted on how you go.

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The issue is, as it was last year, the tracking no longer comes with any details with Aus Post. They must delete the records after a certain date. As I checked the entire days deliveries and not one tracking id worked.

As for the one with no tracking. I cannot see how or why I should lose, I have a screen shot of the eBay order, and the PP receipt with all the matching order details on there. So regardless of tracking or none. The sale was made and paid from the seller. How would one fudge this? Hack someones eBay account is the only way I can think of.

Also I sent meesages and emails to the two concerning asking if they lodged this with PP and if so to why, attaching a screenshot of their order and payment. The latter, with no tracking, has repsonded saying they will sort it out. So they knew what they were doing in my eyes and got caught out.