DO NOT USE SMARTSEND!

This is my first ever online complaint. I am that unhappy I signed up just to warn people from using this company.

To cut a long story short, I cancelled an order that smartsend picked up anyway and continued to charge me despite my cancelation. I couldnt do anything about it. They refused to admit they had made an error in not communicating the cancelation to their drivers. I really could not believe the lack of understanding or sentiment from this company.

SAVE YOURSELF SOME MISERY, DO NOT USE SMARTSEND!!!