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16-02-2017 08:34 AM - edited 16-02-2017 08:39 AM
We have a policy of NEVER EVER EVER being the first cab off the rank!
We always wait a few months for all the kinks and problems to be ironed out and corrected. Big companies use the comsumer as the guinea pig who jumps in on the first few days or weeks, pays for the service or product, and then "helps" the companies to sort out the issues, by suffering through all the teething problems. How good are we!
And they know that there will be some, so they launch whatever the product or service is, and then sit back and wait...........
Re C & C the less hands that handle our parcels the better, we think just asking for trouble. Staff have no interest or embedded care in delivering/handling the parcel, at least AP or couriers do have some skin in the game, but not at the Fresh Food People, nothing in it for the stressed out staff just another hassle dealing with a harassed customer waiting and looking for her parcel.
2cents