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on 17-02-2017 05:43 PM
@gec2002 wrote:
Lets hope this doesn't get off the ground.
From recent posts on the boards, I think eBay has actually run a few trials on this, as it's been mentioned they offered it to selected members (no idea how selective that was, or whether their rate of returns in the past played a factor - if eBay were smart, they would have picked a range of people based on that factor, particularly those who returned very little to nothing over the years to see if rate of return increased or changed if free returns were available).
I have mixed feelings about this to be honest. Some online shopping safety nets are necessary, others are not, and the more safety nets that are around to 'save' people not from being ripped off, but just from poor decision making, the less comfortable I am as a seller; sure, I accept change of mind returns, but I feel that the responsibility for change of mind rests with buyers. Also, I am not a free costume hire shop.
On the other hand, I've also had people make up BS about damage in order to get out of paying return postage costs, leaving me to foot the postage bill both ways
So at least this would likely curb that kind of behaviour - either way, it seems, I'm paying for other people to take advantage and change their mind (since I assume these costs - even if 'covered' by eBay - will be reaped from sellers one way or another; maybe that's what the latest fee rises were for).