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@Anonymous wrote:

It is also *possible*  they had the same make/model of said item that no longer works and they want to replace it for free

 

These things happen, sadly 

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It is also *possible* that the buyer is genuine and that the product did fail.

i dont understand people who jump to the conclusions that if a buyer makes a complaint that the product no longer works they are liars and scammers etc.

if sellers cant handle selling products that may fail, dont list them on ebay..!!

products do fail ,end of story !!