@ameliardcottage wrote:
I find it hard to understand what people think sometimes.
They either think 'yes', or 'no'.
Buyer-reported late shipments are not a result of a buyer being vindictive, or a buyer's lack of understanding of current events and how they may affect handling and / or shipping times, they are the result of the buyer being presented with the question "Did your order arrive by (latest estimated delivery date)?" and ticking 'Yes' or 'No'.
eBay do not indicate to them why they are asking the question, nor what happens if the item did indeed arrive after the ETA they were given and answer the question honestly.
They are also not defects, not in the way actual defects are, which affect your seller standing (i.e. they can not cause you to go from Above Standard to Below Standard). At 5%, a seller will lose Top Rated Status, but unlike defects, they can not result in any selling restrictions.
