Hi brerrabbit585, yeah I know it was a load of rubbish. I guess the lady was trying to help but she really couldn’t understand that the glitch didn’t apply to all my listed “Handmade” items. I appreciate that unbranded can mean “home brand” etc. Sorry if I caused any offence, I was simply applying the concept to the jewellery category I was selling in. The thing is, some of my items are handmade not just unbranded. I prefer my buyers to be aware of this fact because some people presume “handmade” equates to poorly made. Aside from the “Handmade” issue, I think I mentioned that it also happened to Vinyl LP records that I was trying to sell.