@clarry100 wrote:
It's known as "looping" and according to my son who works in the Brisbane call centre they know about it and are attempting to implement something that I'd supposed to trap anything that visits the same centre 3 or more timed in a certain period.
If you call them and bring this specific one to their attention they will put a manual trap on it.
He says it's very often due to some form of damage occurring to the address label that causes one machine to read it correctly whilst another to misread it. So causing it to bounce back & forth.
I'm not privy to how the machines work, but wouldn't that suggest a machine issue rather than a label issue?
What I mean is, if one machine can read it, it would suggest (to me) the label is readable, if another machine can't read it, I'd assume the problem is the machine.
Unless the error is at the software level, and the barcode or QR code returns a different reading depending on the machine that's scanning it (but would still suggest an internal / system failure).
