During the last two weeks, because potential buyers can't really see the fine detail in our pics, which is very important with what we sell, I've had two of our best customers ask me to be in contact with them direct to send pics.

I declined, for the obvious reasons. One was understanding, the other not so much, but not rude or anything like that. I'm not sure if we've lost her or not.

Now I'm regretting not doing as asked.

I mean, what should you do? We really can't afford to be 'shut out.' I'm not really enjoying this new eBay. I feel like I'm tip toing about everything and forever fretting about doing something wrong that I don't know is wrong.

Thanks,

Melina.