@trustitdude wrote:
I just had a case and appeal closed on a $30 transaction where the buyer was not happy with scratches on a cord . Now I was overseas when this took place so a refund was issued and the buyer provided tracking info and sent the item back ... the only issue was he sent the item back to the wrong address. eBay are saying this is my fault for not confirming the address ... I like how they wear u down on disputes through chat so eventually u give up and get tired ..... when u have a monopoly what chance do u have ?
When you say wrong address, what exactly do you mean by that?
Was it a case of them making a mistake when they transcribed the address, so they got the number or name of the street completely wrong? Or was it as PJ suggested and they sent it to an address that had previously been supplied by you and not updated?
