Just had a C n C buyer open a dispute for an unreceived item, which was a satchel with tracking. Had been delivered to their selected Big W 10 days earlier, but Ebay still withheld payment. No one notified buyer (and buyer didn't click tracking number). My research into C n C indicated that Ebay are responsible for notifying buyer of delivery, presumably they follow tracking? My first experience of C n C buyer; not good, so I've disabled Click "n Collect.