There have been a few buyers come to the boards to say that they have never had an email from ebay with the code required to collect from Woolworths/BigW.

Nobody seems to know who to contact when this happens....and the item cannot be picked up without that vital code.

I used it as a buyer when it first started and there was a really good carrot (in the form of discount vouchers) dangled in out faces.  I had no problem, apart from being emailed every day by ebay once the item was at BigW to tell me that if I did not pick the items up within a week they woud be returned to the seller.

After reading some of the problems that can arise I would never use it again under any circumstances.