A problem with checkout

A buyer is having a problem with the checkout at the moment.

 

He has tried a few of my items and the checkout won't let him go any further.

 

Within 5 minutes of he messaging me, I had a sale so it doesn't seem to be at my end.

The sale was very straight forward.

 

He states he doesn't have a problem with other sellers, only me(why me???? LOL)

I have the usual blocks in place. He has a lowish feedback but I don't block them

 

Any clues please??

 

Thank you in advance.

Sandra