If they do not respond to the dispute or return it , it will time out and close in your favor

If they return it, it must have tracking to prove it was returned and it is then the seller that can close it once it is back and in the condition it was sent.

So if the do return it and if it is out of the wrapper THEN CALL EBAY AND TELL THEM THE BUYER CHOSE TO RETURN IT SAYING THERE WAS A HOLE IN THE WRAPPING BUT THEY HAVE REMOVED IT AND OPENED IT AND IT IS NO LONGER IN THE CONDITION IT WAS SENT.

Ooops sorry nail hit the caps lock 😞

Just wait and see if the buyer makes contact again.

Do not contact them unless you need to respond to anything as they might change their mind and it will time out.